INFORMATION WE COLLECT
When you make a purchase from our webstore, we will collect the personal information for the completion of your order. This may include your name, billing and shipping address, email address, phone number , and any other details necessary to process your purchase efficiently.
While you browse our website, certain technical information is collected automatically, including your device's Internet Protocol (IP) address, browser type, operating system, and similar data. This information helps us understand how visitors interact with our website and enables us to improve its overall functionality and user experience.
Email Communications (Where Applicable)
If you choose to subscribe or provide your consent, we may send you promotional emails containing updates about NatureGardens.com, newly released products, exclusive offers, seasonal promotions, and other relevant announcements. You can absolutely unsubscribe any given time that you wish.
YOUR CONSENT
How is your consent obtained?
Whenever you provide personal information to complete a transaction—such as confirming your payment method, placing an order, arranging delivery, requesting a refund, or processing a return—when you hand over that info, you're giving us the green light to collect and use it just to take care of your request.
If we wish to use your information for an additional purpose, such as marketing or promotional communications, we will either request your explicit consent or provide you with the opportunity to decline before doing so.
How can you withdraw your consent?
If you previously agreed to receive communications or to the collection, use, or disclosure of your information but later decide otherwise, you may withdraw your consent at any time by contacting us using the details provided below.
Phone:
Email:
DISCLOSURE OF INFORMATION
We are bound by the law to disclose your personal information whenever required to do so by the law, legal process, or governmental request. We may also disclose such information if it becomes necessary to enforce our Terms of Service, protect our legal rights, investigate suspected violations, or safeguard the security of our business and customers.
PAYMENTS
When you pay through an online payment gateway, your payment details are handled and securely stored by our payment service providers or our website platform. All your payment information will be encrypted in accordance to the Payment Card Industry Data Security Standard (PCI-DSS).
Payment details are retained only for a short period of time, because it is needed to complete and verify your transactions. Once your payment has been finalized and any required retention period has expired, sensitive payment information is securely removed in accordance with applicable security standards.
All payment providers we work with adhere to PCI-DSS requirements established by the PCI Security Standards Council, including standards supported by major card providers such as Visa, MasterCard, and American Express. These safeguards are designed to help ensure that your payment information remains protected throughout the transaction process.
THIRD-PARTY SERVICES
We work with selected third-party service providers to help us operate our website and deliver our services. These companies only touch your info when they absolutely have to—just what’s needed to do the job we hired them for.
Certain providers, including payment processors, shipping companies , analytics services , and other business partners, maintain their own privacy policies regarding the information we share with them in order to complete your transactions.
For this reason, we encourage you to review the privacy policies of these third-party providers so you understand how they collect, use, and safeguard your personal information.
Please be aware that some of these providers may operate from jurisdictions different from your own or ours. If you choose to proceed with a transaction involving a third-party provider, your information may become subject to the laws and regulations of the country or region in which that provider or its facilities are located.
For example, if you reside in Canada and your payment is processed by a payment gateway located within the United States, your personal information may be subject to applicable U.S. laws, including lawful governmental disclosure requirements.
Once you leave NatureGardens.com or are redirected to a third-party website, this Privacy Policy and our Terms of Service no longer apply to your activities on those external websites.
External Links
just a heads-up—our site might have links to other websites for your convenience. But since we don’t own or control those places, we can’t be responsible for how they handle your privacy or what they post. Do yourself a solid and check their privacy policy before you share anything.
SECURITY
Protecting your personal information is important to us. We implement reasonable administrative, technical, and physical safeguards, together with recognized industry best practices, to minimize the risk of unauthorized access, misuse, disclosure, alteration, or destruction of your information.
When payment information is submitted through our website, it is protected using Secure Socket Layer (SSL) encryption and stored using advanced encryption methods, including AES-256 encryption where applicable. Although no online transmission or electronic storage system can guarantee absolute security, we follow PCI-DSS requirements and maintain additional security measures designed to help keep your information protected.
AGE REQUIREMENTS
By accessing or using this website, you confirm that you have reached the legal age of majority within your country, state, or province of residence. if you're the legal guardian of a minor and you've given us your consent, that means you know that your kid can use this site too—under your supervision.
UPDATES TO THIS PRIVACY POLICY
We reserve the right to revise, amend, or update this Privacy Policy whenever necessary. Any modifications become effective immediately after they are published on this page unless otherwise stated.
We encourage you to review this Privacy Policy so you remain informed about what kind of information we collect, how it is used, and under what circumstances it may be shared.
Should NatureGardens.com be involved in a merger, acquisition, business transfer, or sale of assets, your personal information may be transferred to the new owner or operating entity so that services can continue without interruption.
QUESTIONS OR CONTACT INFORMATION
If you have any questions regarding this Privacy Policy or would like to request access to, update, correct, or remove your personal information, please contact us using the details below.
NatureGardens.com
Business Address:
Phone:
Email:
Business Hours
Monday – Saturday:
Sunday: Closed
